We strive to be sure that you are satisfied with your purchase. If any purchase does not meet your expectations, you may return it within 7 days of the date it was delivered. To assist you in the return and prompt handling of your merchandise purchased, please indicate the item quantity and reason for your return.
The customer must obtain a Return Merchandise Authorization Number (RMA) from our customer service department before returning a purchased merchandise. Any return shipment without a copy of your original invoice and a RMA number will not be accepted. All returns are subject to a 30% restocking fee and original and handling charges are not refundable.
This policy does not apply to vehicles that have had alterations, abuse, negligence, and accidents or have not received proper maintenance. There are absolutely no refunds for any fueled items or used items regardless of damage or performance.
Vehicle must be returned in its original packaging within 7 days in new and re-sellable condition.
Customers are responsible for returning the merchandise at their own expense.
Freight collect and COD packages will not be accepted.
All packaging materials, instruction manuals and parts must be included in the return shipment. All manuals and warranty registration cards must be unmarked. Any missing parts or damages will be deducted from your refund amount. The customer is responsible for any damage or loss occurred during the return shipping.
If you have received your vehicle for more than 7 days and have used it, you will not be eligible to return it for refund or replacement. However, you can send the vehicle or parts to us at your expense and we will repair it and send it back to you at our cost.
Only after an inspection of the returned merchandise, a refund check will be issued and mailed to you within 2-3 weeks of receipt.
We do not pay or reimburse any outside labor cost under any circumstances.