6600 B Jimmy Carter Blvd. Norcross GA 30071
Phone: 770-242-0666 Fax: 770-242-8111
All warranties must be handled through the Dealer where you purchased your products. You have to fill the Warranty registration form/Purchase agreement to claim your warranty. Please go to website www.peaceindustrygroup.com to register.
Peace Industry Group (USA) Inc. offers our dealers following warranties. The all parts come with a 30 days factory warranty exclusive tire(s), body part(s), plastic part(s) and batteries. Engine(s) comes with 6 months warranty. Theses warranties start from the date dealer sell to their customers.
This warranty applies only to the original purchaser of the part and only as long as the parts are still installed in the main body for which it was originally purchased. If any defect is discovered during the warranty period, Peace Industry Group (USA) Inc. must be informed immediately. All claims must be accompanies by the parts and the original sales receipt. Defects must be verified and all work under this warranty authorized by repair department. Peace Industry Group (USA) reserves the right to repair, replace or refund the purchase price of any part at its option. Such repair, replacement or refund will satisfy all obligations under this warranty. Any improper use, abuse, neglect, careless handing, damage done by improper installation or repairs or removal of a part form main body in which it was first installed shall void this warranty. Shipping cost and labor fee of any part(s) to the Peac Industry Group (USA) Inc. is specifically excluded from this warranty.
All merchandise returned for credit, repair, or exchange must have a Return Material Authorization (RMA) number. 25% minimum restocking fee will be charged for returns without RMA number.
Please return item via trackable method, Peach Industry Group (USA) will not be responsible for shipment lost during return process.
All returned merchandise must be shipped freight prepaid. Products must be received within 10 days (international) of the RMA issuance date. Once the returned merchandise is received, we will promptly replace any defective merchandise or exchange with items of the same value if the original product is no longer available.
RMA will take about 7-14 business days to process. Special order parts will take more than standard process days.